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Training Course 1
Resubmit No-Match Claims
Resubmit No-Match Claims
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Video Transcription
Video Summary
The video explains how to resubmit “no match” claims. It demonstrates navigating to the pre-add match queue, opening the No Match tab, and selecting the number of claims to resubmit. The user then clicks “Regenerate pre-add claims” to recreate the selected items. Before resubmitting, any claim details—such as name, address, or debt information—can be edited directly in the interface. After updating, the claims are added back to the queue, and the next no-match record appears for review. Finally, the video shows that three no-match claims are added to the pre-add queue and can be selected for submission from the home page.
Keywords
resubmit no match claims
pre-add match queue
regenerate pre-add claims
edit claim details interface
no match tab workflow
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